In this section, you can watch training videos that will help you navigate the main functionality of the application. We have selected the most necessary sections for you, from setting up and enabling call recording to determining the geolocation of employees.
Video about the functions of the WIRE app
Registration in the WIRE application and creation of an administrative account for the company
The video shows the registration in the application and all the capabilities of WIRE: - Recording and listening to calls
- Control of the transfer of calls to CRM / personal account
- Adding employees
- Monitoring the activity of employees
- And much more (instructions, videos, recommendations)
The video shows the registration in the application and all the capabilities of WIRE: - Recording and listening to calls
- Control of the transfer of calls to CRM / personal account
- Adding employees
- Monitoring the activity of employees
- And much more (instructions, videos, recommendations)
Registration in the application of an employee added by the administrator
The video shows the registration of an employee in the application and its capabilities: - Call recording
- Instructions, videos, recommendations
The video shows the registration of an employee in the application and its capabilities: - Call recording
- Instructions, videos, recommendations
Adding an employee by the administrator and control of employee calls
The video shows the administrator's capabilities in terms of managing employee calls. You will see how to add employees, how to control their calls, how to view the employee's status (active / inactive).
The video shows the administrator's capabilities in terms of managing employee calls. You will see how to add employees, how to control their calls, how to view the employee's status (active / inactive).
Enabling audio recording in the administrative account and setting up the phone to record calls
If you have already installed the application, this video will help you figure out how to properly configure your phone to record calls in the background. As well as how to enable and disable recording, what permissions must be given according to Google policies, and how to control the transfer of data to CRM.
If you have already installed the application, this video will help you figure out how to properly configure your phone to record calls in the background. As well as how to enable and disable recording, what permissions must be given according to Google policies, and how to control the transfer of data to CRM.
Enabling audio recording in an employee account and setting up a phone to record calls
When an employee installs the application, he needs to be given all permission to record calls. This video will help the employee figure out how to properly configure the phone to record calls in the background.
When an employee installs the application, he needs to be given all permission to record calls. This video will help the employee figure out how to properly configure the phone to record calls in the background.
Sign out of the WIRE app in the administrative account
The video shows the way to create a unique password for the company to exit the application.
The video shows the way to create a unique password for the company to exit the application.
Sign out of the WIRE app in the employee account
The video shows how and with what unique code an employee can exit the application.
The video shows how and with what unique code an employee can exit the application.
Setting up the transfer of calls to your personal account | CRM in the administrative account
The video shows all the possibilities of control (turning on and off) of the functions of transferring statistics and audio recordings of calls to your personal account / CRM. And also setting up the method of data transmission using the mobile Internet.
The video shows all the possibilities of control (turning on and off) of the functions of transferring statistics and audio recordings of calls to your personal account / CRM. And also setting up the method of data transmission using the mobile Internet.
Enabling call geolocation in the administrative account
If you want to track the geolocation of calls, as well as control the geolocation of employees, in the video you can see how to properly configure these functions using your WIRE application.
If you want to track the geolocation of calls, as well as control the geolocation of employees, in the video you can see how to properly configure these functions using your WIRE application.
Enabling geolocation of calls in an employee's account
Enabling geolocation of calls from an employee requires the inclusion of special permissions. The video shows an employee's steps to enable this feature.
Enabling geolocation of calls from an employee requires the inclusion of special permissions. The video shows an employee's steps to enable this feature.
wire@binotel.com
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©All rights reserved 2019
wire@binotel.com
Download now
©All rights reserved 2019